Privacy Policy

Last Updated: January 31, 2026

Cloverhill Utica Tree Service respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services or visit our website.

Information We Collect

We collect information that you provide directly to us when you request a quote, schedule services, or contact us. This may include your name, address, phone number, email address, and property details. When you submit a service request, we also collect information about the type of tree service you need and any specific concerns or requirements you have. We may collect payment information when you pay for services, though credit card details are processed securely through our payment processor and are not stored on our systems.

How We Use Your Information

We use the information we collect to provide and improve our tree services. This includes scheduling appointments, communicating with you about your service requests, sending you estimates and invoices, and following up after service completion. We may use your contact information to send you important updates about your scheduled services or to notify you of potential safety issues we observe on your property. We do not sell your personal information to third parties. We may share your information with service providers who help us operate our business, such as payment processors or scheduling software, but only to the extent necessary for them to perform their functions.

Website and Analytics

Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our site. These technologies help us analyze website traffic, remember your preferences, and improve our website functionality. You can control cookie settings through your browser, though disabling cookies may limit some website features. We may use analytics services to understand website usage patterns. These services may collect information about your device, browsing behavior, and interactions with our website. This information is used in aggregate form and does not personally identify you.

Communication Preferences

If you provide us with your email address or phone number, we may contact you about your service requests, appointments, and account information. We may also send you occasional updates about our services, seasonal tree care tips, or special offers. You can opt out of promotional communications at any time by contacting us or using the unsubscribe link in our emails. Please note that even if you opt out of promotional messages, we will still send you important service-related communications such as appointment confirmations and invoices.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction. This includes physical, electronic, and administrative safeguards. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. We retain your information for as long as necessary to provide you with services and comply with legal obligations. If you would like us to delete your information, please contact us and we will do so unless we are required to retain it for legal or business purposes.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit. When you use our quote request form or other features powered by third-party services, those providers may collect information according to their own privacy policies. We choose service providers carefully and require them to handle your information responsibly, but their practices are governed by their own policies.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will delete that information promptly. If you believe we have collected information from a child, please contact us immediately.

Your Rights and Choices

You have the right to access, correct, or delete your personal information. If you would like to review the information we have about you, request corrections, or ask us to delete your information, please contact us. We will respond to your request within a reasonable timeframe. Please note that we may need to retain certain information for legal or administrative purposes even after you request deletion. You also have the right to opt out of marketing communications while still receiving service-related messages.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy. If we make significant changes, we may notify you by email or through a notice on our website.

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act. This includes the right to know what personal information we collect, the right to request deletion of your information, and the right to opt out of the sale of your personal information. We do not sell personal information. To exercise your California privacy rights, please contact us using the information below.